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Privacy Policy

Effective Date: 28-07-2025

At Silera, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or interact with our brand.

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1. Information We Collect

When you browse or make a purchase from our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping/billing address.

  • Payment Details: Collected securely via our trusted third-party payment gateways. We do not store your credit/debit card information.

  • Browsing Data: IP address, browser type, device information, pages visited, and cookies.

  • Communications: Emails, chats, or feedback shared with our customer support.​

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2. How We Use Your Information

We use your data for:

  • Processing orders and providing customer support.

  • Improving our website and shopping experience.

  • Sending order updates, promotional emails (only with your consent), or responding to queries.

  • Ensuring the security and proper functioning of our services.

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3. Sharing Your Information

We do not sell or rent your personal information. We only share it with:

  • Delivery partners to ship your orders.

  • Payment processors for secure transactions.

  • Marketing platforms (like email or SMS services), only with your consent.

  • Legal authorities if required to comply with law or protect our rights.

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4. Cookies & Tracking

We use cookies to:

  • Improve website performance.

  • Remember your preferences.

  • Analyze site traffic and shopping behavior.

You can manage or disable cookies through your browser settings.

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5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or loss. However, no online system is 100% secure, and we cannot guarantee absolute data security.

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6. Your Rights

You have the right to:

  • Access or update your personal information.

  • Withdraw consent from marketing communications.

  • Request deletion of your data (subject to legal obligations).

To exercise any of these rights, contact us at : vaibhavijewels@gmail.com 

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7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.

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8. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices. We recommend reviewing this page periodically.

Last Updated : 30/07/2025

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. 

 

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

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