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Terms & Conditions

Welcome to Silera – a silver jewellery brand crafted with elegance and simplicity. By using our website [www.silera.in] (or any subdomain), you agree to comply with the following Terms and Conditions. Please read them carefully.

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1. General

These Terms and Conditions apply to all visitors, users, and customers of Silera’s website. By accessing or placing an order, you agree to be legally bound by these terms, including any updates or changes made in the future.

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2. Products & Services

  • All jewellery shown on the website is subject to availability.

  • We strive to display our products as accurately as possible; however, colors, sizes, or finishes may slightly vary due to photography or screen settings.

  • Custom or made-to-order items may require additional time for processing and shipping.

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3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • We reserve the right to change prices without prior notice.

  • Payments can be made through secure payment gateways via credit/debit cards, UPI, net banking, or Cash on Delivery (if applicable).

  • Silera does not store or access your payment details directly.

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4. Shipping & Delivery

Please refer to our Shipping Policy for detailed information on delivery timelines, shipping fees, and order tracking.

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5. Returns, Exchanges & Refunds

We accept returns and exchanges under specific conditions. To understand eligibility, timelines, and process, please read our Refund & Return Policy before initiating any return.

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6. Intellectual Property

All content on this website, including logos, product designs, images, and written content, is the intellectual property of Silera and may not be used, copied, or reproduced without written permission.

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7. User Responsibilities

By using our website, you agree:

  • Not to misuse or attempt to damage, hack, or disrupt the website in any way.

  • Not to place fraudulent or misleading orders.

  • To provide accurate and complete information while placing orders or creating an account.

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8. Limitation of Liability

Silera will not be liable for:

  • Any indirect, incidental, or consequential loss or damage.

  • Delay in delivery due to unforeseen circumstances beyond our control.

  • Losses arising from misuse of products.

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9. External Links

Our website may contain links to third-party sites. We are not responsible for the content, privacy practices, or actions of these sites.

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